PRIVACY POLICY
WE RESPECT OUR CUSTOMERS' PRIVACY
We at Epic Moments Entertainment Pvt Ltd recognize your right to confidentiality and are committed to protecting your privacy. Epic Moments Entertainment does not furnish any identifiable information at the individual level regarding its customers to any third party, except as stated here. The information you give to us is held with the utmost care and security. This information is collected primarily to ensure that we can fulfil your requirements and deliver a personalised experience, including event participation, provide functionality, troubleshoot, improve our services, provide personalised recommendations, and comply with legal obligations. When navigating our website, personal information about you is not collected automatically or without your knowledge. You can always choose not to provide certain information, but you might not be able to take advantage of many of our services.
THIRD PARTY SERVICE PROVIDERS
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for event tickets or services, sending postal mail and email, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings), processing payments, transmitting content, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.
We may also share non-personal, non-individual statistical or demographic information in aggregate form with our marketing partners, advertisers, or other third parties for research and advertising purposes. In other words, we will not tell our marketing partners that you purchased a specific product, but we may tell them how many customers purchased tickets to an event.
We are also bound to cooperate fully if required by law or legal process to provide information about a customer.
At Epic Moments Entertainment, we do not send frequent emails regarding new offers or events unless you have signed up for our newsletters. We will only send emails related to your event bookings and correspondence regarding your orders. At no point will your email be furnished to any of our marketing associates or third parties except as stated here.
HOW DO WE USE “COOKIES”?
“Cookies” are small pieces of information stored by your browser on your computer’s hard drive. Like many websites, certain pages of Epic Moments Entertainment’s site may utilize cookies to collect and/or store information about you. A cookie file cannot be executed as code or deliver a virus.
Our cookies do not contain any personally identifying information, but they do enable us to identify you in case you have visited us earlier and to store items in your cart between visits. Most web browsers automatically accept cookies, but you can usually change your browser settings to prevent that. Even without a cookie, you can still use most features of our site, including placing items in your shopping cart and purchasing tickets.
These cookies in no way allow us to access your hard drive; they only allow your system to tell us that you have visited our site before.
Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the option to decide whether to accept it. Our system is completely cookie dependent, and you must accept all cookies to place an order on our site.
SECURITY OF INFORMATION
When you place an order for an event ticket or service, we offer the use of a secure server. The Secure Socket Layer (SSL) encrypts all the information you input before it is sent to us. This prevents your personal data from being interpreted even if intercepted while submitting it to our server.
At the time of submitting your Credit Card details, you will be redirected to a Highly Secure Payment server where Epic Moments Entertainment or its associates have no access to your information. We ensure that your privacy is maintained at all times while interacting with our website. We will not disclose any personally identifiable information except when you give us explicit permission or under special circumstances, such as when the law requires it.
GRIEVANCE REDRESSAL
If you have any questions about how we collect and use your personal information, please contact us at contact@epicmoments.in or call us at +91 9831159080 between 10:00 AM – 6:00 PM IST.
If you choose to use our services via our website, your use and any dispute over privacy is subject to this privacy policy, including limitations on damages, resolution of disputes, and application of the prevailing law in India. If you have any concerns about privacy at Epic Moments Entertainment, please contact us at contact@epicmoments.in with a thorough description, and we will try to resolve it.
Our Privacy Policy may change to comply with the prevailing laws. Unless otherwise stated, our current Privacy Policy applies to all information we have about you and your account. We stand behind the promises we make and will never materially change our policies and practices to make them less protective of customer information without the consent of affected customers.
In summary, we respect our customers' privacy completely. We use the information we collect to enhance your overall experience. We do not sell, trade, or rent your personal information to others.
Go ahead and have a great experience at Epic Moments Entertainment!
Contact: Daideepya Madhukar Bhosale
Mobile No. +91-913614058, between Monday to Saturday, 10:00 AM – 6:00 PM IST
Email Id: contact@epicmoments.in